Release notes

Check-Out: bounced confirmation email soft-fail

Released 2026-10-24.

Native Rent version 1.96.

What changed

Bounced or failed confirmation email

If the customer’s email is marked bounced, or sending the checkout confirmation email fails, check-out still completes. Check-Out Complete shows a yellow warning:

The check-out is saved, but the confirmation email bounced or could not be sent. Update the customer’s email address so a confirmation can be delivered.

The Salesforce user who ran check-out also gets a notify email: subject Checkout confirmation email bounced, with the rental name and customer email.

Salesforce does not send a platform Flow error email to admins for this handled bounce or send failure.

Missing customer email or missing Checkout Email Template API Name setting still uses the softer warning only (no user notify):

The check-out is saved, but the confirmation email was not sent. Check the customer’s email address and the Checkout Email Template API Name setting.

Check-Out Complete field order

Success message, still-open lines (if any), email warning (if any), stock warning (if any), then the Finish hint.

Who it affects

Staff who run check-out when the customer email is bounced, missing, or otherwise cannot receive the confirmation, in orgs that have this update active.

Not changed

Check-In (no confirmation-email send). Successful confirmation emails when the address is valid. Soft warning for missing email or missing Checkout Email Template API Name setting (still no user notify).